Process & Turnaround Time Information Page
Our Process
Standard:
Once you have selected your package and completed the payment, we will email you two questionnaires for you to complete. After we receive your completed questionnaires, we will schedule you for a 30-45 minute consultation session via Zoom, Teams or Skype (if included in your package) to have a better understanding of your personality, approach to work, values, and brand we can create for you. This is a strong and unique approach we have used to nail senior-level positions our clients apply for.
If we need you to provide more information or clarify information you’ve sent to us, we will email you to confirm these points.
After we write your CV and cover letter, we will send you the documents in Microsoft Word format, which can be converted to PDF. Almost every client is absolutely satisfied the first time around. If a correction is required, you can let us know by one email within a few days. Corrections are simple fact-checking corrections. They do not include matters such as: re-writing, content editing, stylistic changes or adding information we were not provided prior. We also send it to you in an editable format so you can easily make any minor changes yourself.
Express:
Once you have selected your package and completed the payment, we will email you two questionnaires for you to complete. After we receive your completed questionnaires, should we need you to provide more information or clarify information you’ve sent to us, we will email you to confirm these points.
After we write your CV and cover letter, we will send you the documents in Microsoft Word format, which can be converted to PDF. Additional changes or edits after we submit the documents to you are not included as part of the Express service.
The Express Service does not include a Zoom/Skype/Teams call. This is so we can submit our documents faster to you. Your CV may also include placeholders for information to fill in.
Turnaround Time
Standard:
Our estimated turnaround time is 4-8 days (excluding weekends and public holidays) after we’ve received all the information needed. This includes questionnaires, your pre-CV consultation, and your response to additional questions that we may send for further clarification or elaboration. The speed of delivery can largely depend on how quickly we can receive information from you. We do not guarantee submission by any specific date.
Express:
Our estimated turnaround time is 3-5 days (excluding weekdays and public holidays) after we’ve received all the information needed. This includes questionnaires and your response to additional questions that we may send for further clarification or elaboration. The speed of delivery can largely depend on how quickly we can receive information from you. We do not guarantee submission by any specific date.